Why Is Australian Internet So Bad?
Australia’s internet speeds are disappointingly low for several reasons. As reported by the Global Speed Index, Australia ranks #70 globally with an average download speed of 75.99 Mbps, as of October 2024—down 15 places from the previous year.
In comparison, the global average download speed is 94.52 Mbps, highlighting Australia’s significant lag.
Geography and Population Density
Australia is a vast nation with a sparse population distributed across a broad expanse. This makes it costly to build and maintain internet infrastructure, particularly in rural and remote regions.
Outdated Infrastructure
The country’s internet facilities largely rely on antiquated copper telephone lines, which are inadequate for high-speed data transmission. In 2009, the Australian government initiated the National Broadband Network (NBN) project, aimed at upgrading the internet infrastructure through hybrid fiber-coaxial connections.
However, the rollout has faced numerous delays due to political issues and budget overruns, with the latest updates being implemented only by the end of April 2024. Frustration over slow progress has led many Australians to seek alternative solutions for quicker internet access.
Limited Competition
The Australian internet market is predominantly controlled by a handful of large service providers, resulting in high broadband costs.
Network Congestion
Many Australians still experience slow internet speeds during peak hours (typically from 7 PM to 11 PM), reminiscent of the days when multiple household members online would slow things down.
Government Policies
There has been a sluggish pace in government investment towards internet infrastructure, and insufficient encouragement for market competition.
It Infuriates Us For Two Reasons
1. We live in a wealthy country. If I can access high-speed internet for $20 a month with unlimited data in the hills of Chiang Rai, Thailand, then I should reasonably expect reliable service while in Cairns!
2. While I recognize that Australia’s vast geography means that some areas might lack internet service, I find it outrageous to pay over $330 a month for substandard service. If I’m getting a service inferior to that found in the hill tribes of Thailand, then the pricing should reflect that!
How To Get Faster Internet In Australia
Despite the frustrating state of internet services, there are ways to improve your connectivity.
Consider switching from traditional broadband to 5G data. Many Australians are making this shift due to dissatisfaction with Wi-Fi providers.
5G is not only accessible for mobile phones, but portable modems also offer Wi-Fi capabilities. You can choose to sign up for a mobile plan without hardware.
The primary providers of 5G mobile data in Australia include Telstra, Optus, and Vodafone. Here are some tips for securing better internet:
- Optus tends to be less expensive, but Telstra offers better coverage.
- For rural areas, let’s be honest, Telstra is usually your only option.
- Contrary to popular belief, Optus customer service is less favorable compared to Telstra.
- Using pre-paid Telstra mobile broadband can be a good alternative where Wi-Fi is unavailable.
- Optus offers flexible plans that adjust to your data usage, which can be useful.
- Understanding phone/data bills can be a challenge; they’re often complicated.
- Whenever possible, work offline to mitigate internet issues.
- Utilize free Wi-Fi in hotels and cafés, but manage expectations—it can be hit or miss.
- Explore options like the iSavi Wideye iSatHub for connectivity in remote areas.
Our Experience With Optus
During our time in Yallingup, a coastal town near Margaret River, we anticipated seamless connectivity. Despite being a notable tourist destination, we faced substantial connectivity issues.
We were informed at signup that Optus claimed to have 95% of Telstra’s coverage, which we later found to be inaccurate based on our experiences throughout the country.
Afterward, we had to purchase a Telstra mobile broadband device for reliable internet during our travels.
The Truth
While some may argue that Australian internet isn’t as bad as portrayed, our extensive travel and interactions with other travelers tell a different story. It’s widely accepted that internet connectivity in Australia leaves much to be desired.
“In the past, nations that maintained modern infrastructure advanced into first-world status. The future is not merely about physical roads but also about digital highways. If Australia fails to invest in this area, it will fall behind.”
It took me 15 minutes to click ‘publish’ on this article due to ongoing internet frustrations. Yes, we’re in Yeppoon during the school holidays, and the connectivity remains sluggish!
Frequently Asked Questions
- What causes slow internet speeds in Australia?
- Factors include geographical challenges, outdated infrastructure, limited competition among providers, and insufficient government investment.
- Is 5G a viable alternative for better internet?
- Yes, 5G is increasingly being adopted as a solution for Australians seeking faster and more reliable internet connections.
- Which provider offers the best coverage in rural areas?
- Telstra generally provides the best coverage for rural and remote areas in Australia.
- Can I use free Wi-Fi in public places?
- While free Wi-Fi is often available in hotels and cafes, its reliability can vary significantly.
- How can I improve my internet experience in Australia?
- Consider using 5G services, working offline whenever possible, and adjusting your mobile plan based on usage needs.
- What should I do if my internet service is inadequate?
- Look into alternative providers or mobile data plans, and consider utilizing local cafes or libraries for better connectivity.
